American Red Cross launches Hero Care app

American Red Cross launches Hero Care app

The American Red Cross unveiled a new Hero Care app to help members of the military, veterans, and their families identify and access both emergency and non-emergency Red Cross services from anywhere in the world.

“When you’re a military family in the middle of an emergency, the worst feeling in the world is not knowing how to reach your loved one to bring them home or how to get access quickly to important emergency services,” said Koby Langley, senior vice president for Service to the Armed Forces at the American Red Cross. “That’s why the Red Cross has designed the new Hero Care app — whether you’re the parent of a child joining the military, a military member, a military spouse or a veteran, you can now instantly be connected to vital services and valuable resources that will help alleviate stress and get you important information right at your fingertips.”

Features of the app include:

Request Red Cross emergency services, to include an emergency message or assistance with emergency travel or emergency financial aid

Securely and easily access information about their service member in the case of an emergency, including updated information as they move or change duty assignments

Access non-emergency Red Cross behavioral health assistance including financial assistance and free local workshops for military kids and spouses

Find local resources and information provided by trusted community partners like Tragedy Assistance Program for Survivors (TAPS), Blue Star Families, Military Child Education Coalition, United Way, Goodwill, Easter Seals, and others

Locate information on key government resources such as MilitaryOneSource, VA Benefits and Services, Department of Labor VETS, the VA Caregiver Support Program, and SAMSHA Community Health Support Services.

Content in the Hero Care app is available in both English and Spanish, and the call center is staffed 24/7 with multi-lingual translation services.

The Hero Care app is available to download for free in app stores.

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