ACTION LINE: South Gate Visitor Center fixes schedule to meet customer needs

ACTION LINE: South Gate Visitor Center fixes schedule to meet customer needs

Q: Can anything be done about the sporadic arrival of the personnel opening the visitor control building at the South Gate?  In recent weeks, I’ve encountered on at least two occasions the visitor control center being opened late. There are contractors being delayed from starting their work and, in my case, a potential new hire was late for his appointment.

A: I recognize the importance the South Gate Visitor Center has to the many missions that rely on timely vetting and access for individuals with on-base business. Regrettably, that did not happen. The 75th Security Forces Squadron has restructured their schedule to better align available personnel to meet the many demands required to defend the installation. I’m satisfied the actions they implemented since your comment was submitted, which will reduce the likelihood of future shortfalls at the visitor center. If you have additional questions or issues concerning the visitor center, please contact the 75th Security Forces Chief of Plans and Programs at 801-586-9192.

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