Hill Clinic has new place to fill prescriptions

Starting Monday, July 21, the Hill Clinic will start dispensing all prescription refills and process all off-base prescriptions (including those faxed in from off-base doctors) at the new 75th Medical Group Satellite Pharmacy located in the Base Exchange.

Refills called in by 5 p.m. to 801-775-3630 or 800-453-2388, will be ready for pick-up the following business day after noon. Faxed prescriptions will be ready 24 hours after received at the pharmacy. If the medication is needed sooner, patients may call 801-777-0418 to request an earlier fill time.

The Exchange Satellite Pharmacy will be open from 8 a.m. to 5 p.m., Monday through Friday, but closed on all federal holidays and Family Days. Patients are encouraged to avoid peak hours at the pharmacy and pick-up prescriptions between 8-10 a.m. and 2-5 p.m.

“Our customers will see decreased wait times for new prescription processing, currently 22 minutes, and an improved overall customer experience with six additional service windows,” said Maj. Dave Jarnot, the 75th Medical Group Pharmacy Flight commander. “Our Satellite Pharmacy will double our prescription processing capability to more than 600,000 prescriptions annually, all at zero out-of-pocket costs to the individual.”

The Hill Clinic pharmacy will remain open, but primarily serve patients seeing medical providers daily in the clinic.

“The Satellite Pharmacy allows us to prevent mixing sick and well patients like now occurs with our current pharmacy location,” Jarnot said. “Our Hill Pharmacy is the busiest outpatient pharmacy operation in the State of Utah, and, until the opening of the Exchange Satellite Pharmacy, is the busiest single site pharmacy location of the 74 pharmacies in Air Force military treatment facilities.”

The Satellite Pharmacy is the result of a partnership agreement between the 75th Medical Group, which manages and staffs the Hill Clinic, and the Army and Air Force Exchange Service, which manages the Base Exchange.

“The new pharmacy will be a win-win for the Department of Defense, by cutting costs for the 1 million prescriptions filled in the Hill Clinic service area through retail, mail order and at the Hill Clinic, and for AAFES, who will see more potential customer traffic in the Base Exchange,” said Capt. Jason Bingham, the officer-in-charge of the Exchange Satellite Pharmacy.

“Best of all, our customers win — with faster refill times and lower costs for prescriptions,” he said. 

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