Q: I am writing this letter today out of concern for the comfort and protection of our gate security personnel, and would like to propose a study to determine if a bridge-type toll booth or prefabricated security shelters would help protect them from rain, snow and keep them warm from the freezing cold temperature here at Hill. Three two-person booths with heating, lighting and windows could be erected and placed at the entry points of each gate that allows vehicles to approach, show their IDs for examination as the security police reaches through their service windows. These windows can be opened and closed as needed by the security forces, while providing protection warmth and comfort. I am just worried about them being protected. Thank you for listening.

A: Thank you for your concern about the safety, security and comfort of our Defenders who serve at the gates under a wide variety of weather conditions. I also want to thank you for taking the time to look into some practical solutions. One of our challenges is expediting traffic through the gates during peak commute hours without compromising safety or security. Unfortunately, the gates as currently constructed cannot accommodate the booths you propose without significantly restricting traffic flow, and it would be cost-prohibitive to expand the gate/lane footprints.

 Our 75th Security Forces leadership ensures that Defenders at the gates are given opportunities for breaks and to rotate positions. Our Defenders at the South and West gates have a roof to work under to help keep the weather off their heads, and all have access to heaters and are issued protective clothing and equipment. We’ve also prioritized other safety enhancements to include in future projects.

I genuinely appreciate your suggestion. Thanks for thinking about those who unflinchingly provide us security 24/7/365.