Q: Can you find out why I’m no longer able to use Gate 31 to access my office? I work for the 309th Commodities Maintenance Group in Building 510 and I have line badge for this area. For the past three years, I’ve used this gate; however, recently the organization that controls gate access deleted everyone from their system. When I contacted them to ask why I no longer had gate access, it was explained that there were more than 1,000 individuals in their system and no way for them to know who still had a legitimate requirement to use the gate. Consequently, they decided to dump everyone from the system and start fresh. When I inquired when access would be reinstated, I was informed that only individuals working in certain buildings were authorized to use that gate. Can you please ask the gatekeeper to reconsider their decision?

A: The access roster for Gate 31, the southeast pedestrian gate, was recently reviewed. It contained more than 1,100 access accounts. Many personnel had duplicate accounts, duplicate vindicator cards, and many others (for various reasons) no longer work on the installation. 

In an effort to regain proper control allowing authorized personnel access, all accounts were removed to be re-established with appropriate oversight. We apologize for any inconvenience this may have caused. Personnel, with proper authorization, will be granted access to the southeast gate. In order to maintain proper control in the future, access authorization will be dependent on the CAC expiration date. Employees’ access will be deactivated if an updated CAC expiration date has not been provided by the expiration of the date on file.  

A new request form will need to be completed and turned in to Building 575 for access to the southeast gate. The form will need to be taken to Building 575 to Mark Ross, along with the employee’s CAC card and flight line badge. Employees can request the form by calling 801-777-3189 or 801-777-2966.