Servicemembers Group Life Insurance program receives online portal

PETTY OFFICER 2ND CLASS SEAN M. CASTELLANO/U.S. Navy
Navy Seaman Stephen Mugo and Petty Officer 3rd Class Jeremy Boling lower the U.S. flag at sunset during evening colors duty aboard the aircraft carrier USS Carl Vinson in Guam, Feb. 11, 2017. In April, the Navy will be the first service with access to the new online Servicemembers Group Life Insurance enrollment system. The new system will be available to the rest of the uniformed services later this year.
By Cheryl Pellerin
DOD News, Defense Media Activity
April 13, 2017

WASHINGTON, April 6, 2017 — The Veterans Affairs and Defense departments are introducing to service members who have Servicemembers Group Life Insurance an online enrollment system called the SGLI On-line Enrollment System that enables active duty and eligible reserve and National Guard members to manage their group and family coverage online.

SGLI provides $400,000 in automatic life insurance coverage to service members when they enlist. SGLI members get automatic coverage for dependent children and non-military spouses under the family SGLI program.

SOES (SGLI On-line Enrollment System) availability begins with the Navy in April and to the rest of the uniformed services later in the year — the Air Force in July, the Army in August, the Marine Corps in October and the Coast Guard and the National Oceanic and Atmospheric Administration in December.

SOES is the online replacement for the paper form SGLI Election and Certificate, SGLV 8286.

The new system eliminates unclear designations and missing or incomplete forms — problems identified with the paper-based system — and ensures all insurance holders receive the latest information about changes affecting their coverage.

Managing Coverage

“Now, the Navy, and soon all of our nation’s service members, will be able to manage their coverage and beneficiaries online — just like their private-sector counterparts” said Thomas Murphy, VA’s acting undersecretary for benefits said in a statement.

“Moving from a cumbersome paper-based process to an online self-service system brings the SGLI program in line with insurance industry best practices,” he added. “SOES will allow our troops to make fast and easy changes to their life insurance coverage and beneficiary information at any time.”

The VA has collaborated with the Defense Department, the Defense Finance and Accounting Service, the Defense Manpower Data Center, and the uniformed services to develop the SOES system.

The system will be available through DMDC’s milConnect web application. There, service members can review personal, health care and personnel information from one source, the Defense Enrollment Eligibility Reporting System.

To ensure that service members have support while using the new system, VA is working with DoD and the individual uniformed services to train key service personnel as SOES becomes available to each branch.

For more information about SOES, service members should go to the website using the Internet Explorer browser and a DS-logon or common access card. Click on Life Insurance, SOES — SGLI Online Enrollment System, under the “Benefits” tab.

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